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Privacy Policy

At Shevnna, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a reservation, or contact us. By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)
  • Reservation details (date, time, number of guests)

Non-Personal Information:

  • Browser type and version
  • Device information
  • IP address
  • Pages viewed and time spent on our website
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process reservations and contact you regarding your booking.
  • To send marketing and promotional emails, with your consent.
  • To improve our website and services by analyzing user behavior.
  • To respond to inquiries and provide customer support.
  • To process payments for online orders or catering services.
  • To comply with legal requirements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with third parties only in the following situations:

  • Service Providers: We may share information with third-party service providers (e.g., payment processors, reservation platforms) to perform services on our behalf.
  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to recognize your browser, collect information about your use of our site, and provide features such as personalized content. You may disable cookies in your browser settings, but this may affect your experience on our website.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal information.
  • Opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails.
  • Request the deletion of your personal information, subject to certain legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete that information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Shevnna
Rosehall, Montego Bay, St. James, Jamaica
shevnnabusinessolutions@gmail.com
(876) 813-8622